Housekeeping Office Coordinator

Omni Hotels & Spas • Rancho Mirage, CA

1d

About The Position

The Housekeeping Office Coordinator manages the day-to-day office operations of the housekeeping department. The role coordinates daily work assignments for housekeeping staff, including room attendants, housemen, laundry attendants, and turndown attendants. The coordinator answers guest and associate calls, dispatches work requests to the appropriate teams, and maintains communication with other departments.

Requirements

• Read, write, and communicate in fluent English.
• Ability to work days, afternoons, weekends, and holidays.
• Basic computational ability.
• Computer skills.

Nice To Haves

• Previous experience as a coordinator and/or answering phones.
• Bilingual in Spanish.

Responsibilities

• Open and close the housekeeping department daily.
• Work with Loss Prevention to maintain lost and found records.
• Dispatch calls to the appropriate discipline.
• Communicate effectively with all departments, including Engineering.
• Update Synergy requests.
• Respond to calls and requests from guests and other departments.
• Monitor the computer system.
• Maintain clear and efficient communication with the front desk.
• Maintain cleanliness and organization in the department.
• Walk the floors and inspect guest rooms.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed