Housekeeping Office Coordinator

Marriott•Scottsdale, AZ

24d

About The Position

The Housekeeping Office Coordinator enters and retrieves information in computer databases to update records, files, and reservations and respond to inquiries. The role transmits information and documents, operates standard office equipment, prepares correspondence and other documents with office software, and handles incoming and outgoing mail. It also creates and maintains electronic and paper filing systems and compiles, copies, sorts, and files records of office and business activities. The coordinator uses computers and/or point-of-sale systems to enter and locate work-related information. The role follows company policies and procedures, maintains a clean and professional appearance, protects confidential information and company assets, and welcomes guests according to company standards. The coordinator anticipates and addresses guest service needs, assists individuals with disabilities, communicates professionally, prepares and reviews written documents accurately, and answers telephones with appropriate etiquette. The position includes developing positive working relationships, supporting team goals, and listening and responding appropriately to coworkers’ concerns. Other reasonable duties may be assigned by supervisors.

Requirements

Ability to communicate clearly and professionally.
Ability to prepare and review written documents accurately and completely.
Ability to use computers and/or point-of-sale systems and office software.
Ability to move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
Maintain a clean and professional appearance and protect confidential information and company assets.

Responsibilities

Enter and retrieve database information to update records, files, and reservations and answer inquiries.
Transmit information or documents using a computer, mail, or facsimile machine.
Operate standard office equipment other than computers.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Handle incoming and outgoing mail, including date-stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Enter and locate work-related information using computers and/or point-of-sale systems.
Follow company policies and procedures; maintain a clean and professional uniform and personal appearance; maintain confidentiality and protect company assets.
Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
Communicate clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
Perform other reasonable job duties as requested by supervisors.