Housekeeping Manager

Loews Hotels•Miami Beach, FL

13d•Onsite

About The Position

Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space. Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

Requirements

Bachelor's degree or relevant work experience required
Minimum of two (2) years housekeeping experience in hotel hospitality and minimum of two (2) years housekeeping or guest service leadership experience required
Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria
Ability to stand for long periods of time required
Ability to push, pull, and lift items weighing up to 25lbs

Nice To Haves

Previous experience with Opera Property Management System preferred

Responsibilities

Lead and oversee daily housekeeping operations, ensuring rooms and public spaces meet Loews’ exacting standards
Analyze room turns and staffing needs, making real-time adjustments to optimize performance
Develop and implement housekeeping procedures that drive efficiency and maintain a pristine environment
Interview, hire, and mentor team members, fostering growth and engagement
Maintain optimal staffing levels and manage labor costs effectively
Coordinate with other hotel departments to ensure seamless operations and guest satisfaction
Oversee uniform and laundry services, ensuring quality and timeliness
Hold regular team meetings to share updates, celebrate wins, and address challenges
Evaluate team performance and coach for continuous improvement
Regular attendance in conformance with standards
May be required to work varying schedules to reflect business needs
Required to attend all mandatory training sessions and meetings
Perform other duties as assigned