Housekeeping Manager

Remington Hospitality • Traverse City, MI

21d • Onsite

About The Position

The Housekeeping Manager directs the housekeeping team and oversees the daily operations of housekeeping and the in-house laundry. The role coordinates staffing and daily work to ensure guest rooms and public areas are cleaned, and checks that the quality assurance program is followed. The manager also maintains sufficient supplies and cleaning materials, reviews and follows up on the Manager on Duty log, and interviews, hires, trains, coaches, and counsels housekeeping associates, including taking disciplinary action when necessary.

The position is described as an in-office role. It requires the ability to work in a standard office environment, with prolonged desk and computer work, occasional standing and walking, and occasional bending, reaching, or carrying items. The role may require varying schedules, including nights, weekends, and holidays. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• High work ethic and self-initiative.
• Ability to work varying schedules, potentially including nights, weekends, and holidays.
• Ability to work in a standard office environment.
• Ability to sit at a desk and work on a computer for prolonged periods (6–8 hours a day).
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills and use of hands and fingers for keyboarding, typing, using a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Ability to occasionally stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed.
• Visual ability to read from a computer screen and printed materials, including close visual focus for extended periods and color differentiation for certain roles.
• Ability to hear and participate in conversations and meetings and use a phone and/or headset.

Responsibilities

• Schedule, evaluate, and direct housekeeping associates, including room attendants, house aides, floor supervisors, and laundry associates.
• Coach and counsel associates and provide disciplinary action when necessary.
• Coordinate daily activities and plan for sufficient staffing to clean guest rooms and public areas.
• Review the Manager on Duty log and follow up as needed.
• Inspect guest rooms and public areas daily to ensure the quality assurance program is followed.
• Maintain sufficient inventory of supplies and cleaning materials.
• Supervise daily housekeeping and in-house laundry operations.
• Interview, hire, and train new housekeeping team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed