Housekeeping Manager

Hyatt Place Garden City (OTO Development)•Village of Garden City, NY

1d•$70,000 - $75,000

About The Position

OTO Development is hiring a Housekeeping Manager for a hotel property. The manager leads the housekeeping team, oversees the cleanliness and order of guest rooms and shared spaces, and coordinates cleaning and maintenance schedules with guest needs and the front desk and maintenance teams. The role includes staff hiring, training, coaching, scheduling, and performance evaluation, as well as managing labor costs and supply inventory. The manager ensures safe chemical handling, key control, emergency response, compliance with facility safety and brand quality standards, and professional dress and grooming. The position is physically demanding and requires standing, sitting, walking, bending, lifting, and squatting for extended periods. Travel outside the property and surrounding areas is little to none. The stated annual salary range is $70,000–$75,000.

Requirements

Be neat, organized, and efficient.
Have strong leadership skills and take pride in leading by example.
Have strong communication and customer service skills.
Be prepared for physically challenging work.
Value a job well done and take pride in presenting spotless rooms.
Know how to select appropriate cleaning tools and products for different cleaning tasks.

Responsibilities

Hire, train, manage, and evaluate housekeeping team members.
Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order.
Coordinate cleaning and maintenance schedules according to guest needs, in coordination with front desk and maintenance personnel.
Train and coach housekeeping staff in cleaning and room placement tasks and daily schedules; conduct new employee training.
Manage labor costs within budget standards and staffing guidelines for rooms sold.
Follow facility safety and security guidelines, including key control, emergency response, and safe chemical handling and usage.
Manage supply inventory and monitor storage procedures.
Develop work schedules and coordinate staff assignments in accordance with facility staffing guidelines.
Tour work areas regularly to review housekeeping efforts and check productivity in completing assignments.
Ensure the facility complies with brand quality performance standards.
Maintain effective guest relationships.
Ensure staff comply with professional dress and grooming standards.