Housekeeping Manager

BARDO Hotels•Savannah, GA

36d•Onsite

About The Position

Hotel Bardo Savannah is seeking an experienced Housekeeping Manager to help lead the day-to-day operation of our Housekeeping team. While Bardo is an intimate luxury property, our expectations for cleanliness, presentation, and attention to detail are exceptionally high. Maintaining that standard requires a leader who is highly visible, hands-on, and comfortable spending the majority of the day in the operation. Working closely with the Director of Housekeeping, this role leads across guest rooms, public areas, laundry, and back-of-house spaces—inspecting rooms, coaching team members in real time, supporting daily assignments, addressing cleanliness concerns, and stepping in wherever the operation needs leadership. This is not primarily an office or administrative role. The right candidate enjoys being on the floor, understands the physical and operational demands of luxury housekeeping, and is comfortable with long, active days when business requires it. This is an onsite position located at Hotel Bardo Savannah. Candidates must have hotel or resort housekeeping leadership experience and the flexibility to work mornings, evenings, weekends, and holidays based on operational needs.

Requirements

3+ years of housekeeping supervisory or management experience in a hotel or resort environment
Experience in a luxury, upscale, or high-service full-service property strongly preferred
Strong understanding of detailed guest room and public area cleaning standards and room inspection processes
Proven ability to lead operational teams through coaching, accountability, and a visible leadership presence
Comfortable working a physically active role and spending extended periods throughout the hotel operation
Strong organization, communication, judgment, and problem-solving skills
Willing and able to work a highly flexible schedule, including early mornings, evenings, weekends, holidays, and extended days when business demands
A hands-on leadership style and genuine commitment to maintaining exceptional standards

Responsibilities

Lead daily housekeeping operations across guest rooms, public areas, laundry, and service areas
Maintain exceptionally high standards for cleanliness, presentation, and detailed cleaning throughout the hotel
Spend significant time on the floor inspecting rooms and public spaces, coaching team members, and supporting execution
Lead, develop, and hold accountable housekeeping supervisors, room attendants, housepersons, and laundry team members
Coordinate closely with Front Office on room readiness, VIP arrivals, special requests, and changing operational priorities
Support daily staffing, assignments, scheduling, productivity, inventory, and departmental reporting
Partner with Engineering to identify maintenance concerns and ensure appropriate follow-through
Respond quickly and thoughtfully to housekeeping-related guest concerns
Support the team during high-volume or challenging periods and step into the operation when needed
Partner with the Director of Housekeeping on departmental priorities, standards, training, and team performance

Benefits

Medical, dental, vision and wellness benefits for eligible full-time team members
Company-matched 401(k) with fast vesting
Up to 20 days of paid time off, paid holidays and a paid birthday
Complimentary daily team member meal
Complimentary two-night stay at Hotel Bardo Savannah
Team member discounts on dining, Saltgrass Spa treatments, retail and The Cooking School at Saint Bibiana
Complimentary fitness classes
Opportunities to experience the hotel as our guests do
Employee rates at select Leading Hotels of the World properties
Discounts at Highgate hotels worldwide
Referral incentives and guest recognition programs
Career development opportunities across a growing hospitality portfolio
Opportunities to learn, lead and build a career alongside an ambitious hospitality team