Housekeeping Manager

Pyramid Global Hospitality•West Palm Beach, FL

2d•Onsite

About The Position

The Housekeeping Manager supports the Rooms Manager in overseeing daily housekeeping operations, ensuring cleanliness, organization, and efficiency in guest rooms, public areas, and back-of-house spaces. The role supervises housekeeping staff, maintains quality control, manages inventory, and helps ensure guest satisfaction while adhering to hotel policies. The position assists with housekeeping and public-area cleaning operations, inspections, staff recruitment and training, performance coaching, inventory management, and coordination with other departments. The Housekeeping Manager helps uphold hotel brand standards, health regulations, and safety protocols while fostering teamwork and a positive work environment.

Requirements

3–5 years of housekeeping supervisory experience.
Knowledge of housekeeping procedures, cleaning techniques, and industry standards.
Strong leadership, communication, and problem-solving skills.
Ability to work flexible hours, including weekends and holidays.

Nice To Haves

A credential in hospitality management or a related field is preferred but not required.

Responsibilities

Assist in overseeing daily housekeeping operations and public-area cleaning.
Ensure all areas meet the hotel’s cleanliness and presentation standards.
Inspect guest rooms and public areas to maintain quality control.
Implement and enforce hotel brand standards, health regulations, and safety protocols.
Assist with recruiting, training, and supervising housekeeping staff.
Foster a positive work environment and promote teamwork among associates.
Monitor staff performance and provide coaching and feedback.
Assist in managing inventory of cleaning supplies, linens, and guest amenities.
Ensure lost-and-found procedures are followed.
Work closely with front office, maintenance, and other departments to enhance the guest experience.