Housekeeping Manager

Magna Hospitality Group • New Haven, CT

1h • $62,000 - $67,000

About The Position

The Housekeeping Manager oversees the daily operations of the housekeeping department to ensure a clean, safe, and welcoming environment for guests and staff. The role manages a team of housekeeping staff, coordinates schedules, and maintains high standards of cleanliness and hygiene throughout the facility. The manager develops and implements cleaning procedures, monitors cleaning-supply inventory, and ensures compliance with health and safety regulations. The position also collaborates with other departments to support guest satisfaction and operational efficiency, while fostering a motivated, well-trained housekeeping team.

Requirements

• High school diploma or equivalent.
• At least 3 years of experience in housekeeping or hospitality management, including at least 1 year in a supervisory role.
• Strong knowledge of cleaning techniques, chemicals, and equipment.
• Ability to manage and motivate a diverse team effectively.
• Excellent organizational and communication skills.

Nice To Haves

• Associate’s or Bachelor’s degree in Hospitality Management or a related field.
• Experience working in a hotel, resort, or large hospitality environment.
• Certification in housekeeping management or related professional training.
• Proficiency with housekeeping management software and inventory control systems.
• Knowledge of OSHA and other relevant health and safety regulations.

Responsibilities

• Supervise and coordinate daily housekeeping activities to maintain cleanliness and orderliness in guest rooms, public areas, and back-of-house spaces.
• Recruit, train, and evaluate housekeeping staff to ensure high performance and adherence to company policies and standards.
• Develop and implement cleaning schedules, procedures, and quality-control measures to optimize efficiency and effectiveness.
• Manage inventory of cleaning supplies and equipment, ensuring timely procurement and proper usage to control costs.
• Collaborate with maintenance and front office teams to address guest requests, resolve issues, and enhance overall guest satisfaction.
• Ensure compliance with health, safety, and sanitation regulations by conducting regular inspections and addressing deficiencies.
• Prepare reports on housekeeping operations, staffing, and budget management for senior management review.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED