Housekeeping Manager

OTO Development•Garden City, NY

45d•Onsite

About The Position

We are pleased to announce a wonderful opportunity for a Housekeeping Manager. This role involves managing the housekeeping team, ensuring cleanliness standards, coordinating schedules, managing labor costs and supplies, and maintaining guest relationships. The position requires strong leadership, organizational skills, and a commitment to excellence in hotel operations.

Requirements

Neat, organized, and efficient.
Strong leadership skills and take pride in leading by example.
Strong communication and customer service skills.
Comfortable with the physical demands of the role.
Values a job well done.
Takes pride in presenting a spotless room.
Knows how to pick the appropriate cleaning tool and tonic to clean just about anything.

Responsibilities

Hire, train, and manage the work and evaluate the performance of the housekeeping team members.
Inspect guest rooms, meeting rooms, public spaces, and hallways for cleanliness and order.
Coordinate cleaning and maintenance schedules according to guest needs, in coordination with front desk and maintenance personnel.
Train and coach housekeeping staff in specific cleaning and room placement job tasks and in completion of daily schedules.
Conducts new employee training.
Manage the labor costs within budget standards and staffing guidelines for rooms sold.
Follow facility safety and security guidelines, ensures key control, emergency response, safe chemical handling and proper chemical usage by housekeeping team members.
Manage supply inventory and monitors storage procedure.
Ensure safe chemical handling and proper chemical usage procedures.
Develop work schedules and coordinates staff work assignments in conjunction with facility staffing guidelines.
Conduct regular tours of work areas, reviewing housekeeping efforts of staff and checking for productivity in completion of assignments.
Ensure that facility complies with brand quality performance standards.
Maintain effective guest relationships.
Ensure staff compliance with professional dress and grooming standards.