Housekeeping Houseperson

Loews Hotels•Arlington, TX

1d•Onsite

About The Position

The Housekeeping Houseperson cleans assigned public and guest room areas of the hotel and helps promote positive guest relations. The position supports room attendants, maintains common areas and linen closets, handles trash and glassware, and follows departmental cleaning, safety, and hotel procedures. The role requires extensive standing, walking, lifting, and bending, and may include working weekends and holidays on a flexible schedule.

Requirements

Previous experience is an asset.
Able to work as part of a dynamic, quality-driven team.
Basic English language skills.
Customer-service orientation and excellent hospitality skills.
Able to work a flexible schedule, including weekends and holidays.
Able to stand, walk, stoop, bend, and lift items weighing up to 150 pounds repetitively during the shift.
Able to push, pull, and carry up to 150 pounds.
Able to stand and walk for more than two-thirds of the time, use hands to handle, feel, or point for more than two-thirds of the time, and stoop, kneel, crouch, or crawl one-third of the time.
Able to use listening and communication skills two-thirds of the time.
Close vision, distance vision, peripheral vision, and depth perception.

Nice To Haves

Previous experience.

Responsibilities

Report to work as scheduled in proper uniform and in accordance with personal appearance standards.
Maintain a friendly, positive attitude and recognize returning guests.
Follow Housekeeping Department policies and procedures, including proper radio etiquette and use of Rexx/radio to respond to, follow, and close assigned HotSOS and other requests.
Help room attendants by removing trash and soiled linen from housekeeping carts.
Maintain public restrooms, hotel lobby levels, ashtrays, elevators and tracks, ice machine areas, stairwells, the building entrance, and hallways.
Provide excellent guest relations and be polite, friendly, and helpful to guests, management, and fellow team members.
Clean back-of-the-house windows as needed and vacuum guest hallways daily.
Use cleaning chemicals properly as directed by departmental procedures.
Attend scheduled departmental and hotel meetings and training sessions.
Perform duties in a timely and efficient manner.
Keep linen closets clean, stocked, and organized.
Bring trash to the compactor at the end of the day.
Wash guest room glassware and deliver it to linen closets; bring dirty glassware to housekeeping at the end of the shift.
Perform other duties assigned by management that are consistent with company policies and procedures.
Promptly notify supervisors or appropriate individuals of problems or unusual matters of significance.
Maintain equipment and work areas in clean, excellent condition.
Execute emergency procedures in accordance with hotel standards and comply with safety regulations, procedures, hotel policies, and rules.
Recycle whenever possible and remain current with hotel information and changes.
Promote teamwork and comply with hotel uniform and grooming standards.