Housekeeping Floor Supervisor

Remington Hospitality•Grasonville, MD

2d•Onsite

About The Position

This role involves supervising daily housekeeping operations, ensuring guest rooms and public areas meet high cleanliness standards, and managing a team. The supervisor will be responsible for scheduling, training, inspecting rooms, and maintaining operational efficiency within the housekeeping department.

Requirements

Previous housekeeping experience required
Strong knowledge of hotel cleanliness standards, room inspection procedures, and guest service expectations.
Ability to supervise and motivate a housekeeping team in a fast-paced environment.
Excellent attention to detail and commitment to maintaining high-quality standards.
Strong organizational, time management, and communication skills.
Ability to train, coach, and provide constructive feedback to team members.
Must be dependable, professional, and able to work independently.
Ability to stand, walk, bend, lift, and push/pull housekeeping equipment throughout the shift.
Must be able to lift up to 30 pounds.
Flexible schedule required, including weekends, holidays, and peak occupancy periods.
Ability to effectively handle guest requests and resolve housekeeping-related concerns.

Nice To Haves

Supervisory experience preferred
Basic computer skills and familiarity with hotel property management systems are a plus.

Responsibilities

Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
Train and supervise all new associates and provide on-going training for current staff.
Check for early make-ups, special requests and VIPs.
Maintain proper written records for lost and found.
Run a departure report and recheck all rooms showing up in your assigned section.
Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.
Supervise daily housekeeping operations and assign room sections.
Inspect guest rooms, public areas, and back-of-house areas to ensure brand standards are met.
Assist Executive Housekeeper with scheduling, training, and performance management.
Ensure rooms are cleaned and ready for guest arrivals in a timely manner.
Maintain inventory of housekeeping supplies and report shortages.
Follow and enforce hotel safety, security, and cleanliness procedures.
Assist with room cleaning when needed to support operational demands.