Housekeeping Floor Supervisor

Four Seasons Hotels and Resorts • Lanai City, HI

1d • $30 • Onsite

About The Position

The Four Seasons Resort Lāna’i is looking for a Housekeeping Floor Supervisor who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. The Housekeeping Floor Supervisor oversees daily housekeeping operations and conducts inspections of guest rooms and public areas to ensure cleanliness, presentation, and service standards are consistently maintained. This role supports team performance, coordinates daily assignments, and helps deliver an exceptional guest experience in accordance with luxury hospitality standards.

Requirements

• Successful candidate must possess legal work authorization in United States
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.
• Ability to stand for extended periods, lift up to 30lbs, and push/pull as needed during shifts

Nice To Haves

• Previous experience in Housekeeping is preferred.

Responsibilities

• Conduct inspections of guest rooms, public areas, VIP arrivals, show rooms, and priority rooms to ensure cleanliness, presentation, and quality standards are consistently maintained
• Coordinate daily housekeeping operations by assigning work, monitoring productivity, and providing guidance and support to housekeeping teams across all shifts
• Assist Housekeeping Management with administrative and operational responsibilities to ensure efficient daily operations and service excellence
• Oversee the preparation of VIP arrivals and special accommodations, ensuring rooms are guest-ready and meet established luxury hospitality standards
• Respond promptly and professionally to guest requests, concerns, and special needs, coordinating with appropriate departments to ensure timely resolution and guest satisfaction

Benefits

• Hourly Rate: $29.91
• 100% Employer contributed Medical, Dental, and Vision benefits
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay
• Inclusive and diverse employee engagement & recognition events all year-round
• Complimentary stays and exclusive discounts at Four Seasons Worldwide
• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
• Comprehensive learning and development programs to help you master your craft
• Energizing Employee Culture where you are encouraged to be your true self!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed