HOUSEKEEPING/FLOOR CARE OPERATIONS MANAGER, Tupelo, MS

Compass Group•Tupelo, MS

3d•$47,000 - $50,000

About The Position

As an Operations Manager, you assist in directing and overseeing the department’s support services operational needs. You coordinate frontline associates’ tasks and serve as a liaison between administration and unit departments, providing the highest possible level of service. The role includes managing housekeeping and floor-care operations, staff, work procedures, schedules, inspections, reporting, training, and coordination with outside service providers.

Requirements

Four years of support services, military, housekeeping, and/or facilities maintenance experience.
At least one year of supervisory experience in a support-service-related field with high customer/client contact.
Ability to communicate effectively in writing and oral presentations.
Ability to multitask and establish priorities.
Ability to maintain organization in a changing and stressful environment.
Initiative, responsibility, flexibility, and leadership.
Thorough knowledge of contract administration and office procedures.
Proficient computer skills and knowledge of Microsoft Office products, including Word, Excel, PowerPoint, and Outlook, and the internet.

Nice To Haves

Bachelor’s degree.

Responsibilities

Establish and annually review standards and work procedures for all staff.
Plan work and staffing schedules and areas of work to ensure adequate services are rendered.
Assist with interviewing, hiring, and training new associates.
Orient, develop, and supervise supervisory and housekeeping staff.
Conduct regular inspections and make recommendations to the facility.
Prepare monthly reports on goals, accomplishments, and future plans.
Provide staff education and continuous training.
Communicate with staff, administration, and other departments.
Coordinate outside services, including pest control, window cleaning, medical and solid waste, document destruction, and recycling.