RESIDENT REGIONAL MANAGER, Tupelo, MS

Compass Group•Tupelo, MS

3d•$105,000 - $115,000

About The Position

The Resident Regional Manager is responsible for multiple environmental services accounts and for managing client relations while ensuring that housekeeping services provided to customers are of superior quality. This role oversees department finances and operations, coordinates with hospital departments and administration, supports staff development, and ensures regulatory compliance and progress toward facility goals.

Requirements

Four-year college degree and equal related experience required.
Six years of housekeeping management experience at a large hospital account required.
Ability to analyze and interpret financial and other data.
General business acumen.
Excellent interpersonal skills and a high customer service and quality orientation.
Ability to work under pressure and meet established goals and objectives.
Public speaking skills.
Ability to use a participative approach to staff management, organize and prioritize tasks, and develop budgets with a complete understanding of facility needs and requirements.
Excellent stress management, administrative, organizational, and follow-through skills with associates and clients.
Proficiency with Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, and Outlook.

Nice To Haves

Multi-site account management experience.

Responsibilities

Manage client relations across multiple environmental services accounts and ensure high-quality housekeeping services.
Manage department financial data and statistics and monitor unit expenditures.
Develop and recommend the department operating budget and ensure operations remain within budget.
Coordinate housekeeping activities with other departments and communicate with administration and hospital departments.
Plan, organize, direct, coordinate, and supervise department functions and activities.
Establish work standards and workflow.
Establish and implement policies and procedures for departmental operations.
Encourage and mentor staff creativity and innovation.
Ensure compliance with regulatory agencies.
Proactively support facility goals and objectives and demonstrate quality leadership in meeting performance plans.
Develop and maintain job descriptions for department staff.
Encourage staff participation in education programs.