About The Position

The Housekeeping Coordinator is responsible for synchronizing the daily housekeeping operation, including employees and activities. The role ensures the department delivers service efficiently and effectively while meeting the company’s high quality standards. The coordinator organizes daily housekeeping operations, schedules, supervises, and trains Housekeepers, prepares operational reports, and conducts inspections. The position also helps maintain compliance with Occupational Safety and Health Administration (OSHA) regulations, including the Global Harmonized System (GHS) for chemicals. The role requires bilingual English and Spanish communication and a strong focus on customer service for owners and guests.

Requirements

  • Bilingual in English and Spanish.
  • Demonstrated understanding and application of management approaches for work direction, motivation, performance management, and disciplinary action.
  • Ability to provide a high level of customer service and maintain a positive brand image and company reputation.
  • Professional appearance and excellent communication skills when dealing with guests and associates.
  • Ability to keep sensitive information confidential.
  • Analytical ability to understand numbers and their impact.

Responsibilities

  • Organize the daily operations of the housekeeping department.
  • Schedule, supervise, and train Housekeepers.
  • Generate operational reports for the Housekeeping department.
  • Perform inspections and maintain compliance with OSHA regulations, including GHS requirements for chemicals.
  • Provide a high level of customer service to current and prospective owners.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Flexible spending accounts
  • Life and accident coverage
  • Disability coverage
  • Paid time to volunteer at an approved organization (Wish day)
  • 401(k) with employer match, subject to eligibility requirements
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program, subject to provider availability
  • Employee Assistance Program
  • Depending on position, paid time off, parental leave, and holidays
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