Bilingual Housekeeping Coordinator - Vino Bello Resort

Wyndham Hotels & Resorts•Napa, CA

About The Position

The Housekeeping Coordinator synchronizes the daily housekeeping operation, including employees and activities, to ensure efficient and effective service delivery while maintaining the company’s quality standards. The role organizes daily department operations, schedules, supervises, and trains Housekeepers, generates operational reports, and performs inspections. It also helps maintain compliance with Occupational Safety and Health Administration (OSHA) regulations, including the Global Harmonized System (GHS) for chemicals. This is a full-time, first-shift position requiring work on weekends and holidays. The role requires bilingual English and Spanish communication.

Requirements

  • Demonstrated understanding and application of management approaches for work direction, motivation, performance management, and disciplinary action.
  • Demonstrate the highest level of customer service to current and prospective owners to maintain a positive brand image and company reputation.
  • Professional appearance and excellent communication skills when dealing with guests and associates.
  • Ability to keep sensitive information confidential.
  • Demonstrated analytical ability to grasp numbers and understand their impact.
  • Bilingual in English and Spanish.

Responsibilities

  • Organize the daily operations of the housekeeping department.
  • Schedule, supervise, and train Housekeepers.
  • Generate operational reports for the Housekeeping department.
  • Perform inspections.
  • Maintain compliance with OSHA regulations, including GHS requirements for chemicals.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Flexible spending accounts
  • Life and accident coverage
  • Disability coverage
  • Paid volunteer time through Wish Day, subject to program terms
  • 401(k) with employer match, subject to eligibility requirements
  • Legal and identity theft plan
  • Voluntary income protection benefits
  • Wellness program, subject to provider availability
  • Employee Assistance Program
  • Depending on position, paid time off, parental leave, and holidays
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