Housekeeping Coordinator (Overnight) - Palmer House a Hilton Hotel

Hilton • Chicago, IL

9d

About The Position

The Housekeeping Coordinator provides dispatch services and office support to the Housekeeping Department at Palmer House, a Hilton Hotel. The role supports memorable guest experiences by responding to guest and team-member requests, coordinating service dispatch, maintaining service records, communicating room availability, and handling general office operations.

Responsibilities

• Respond promptly to incoming guest and team-member service requests and dispatch the appropriate service.
• Log, track, and close service requests in the work order and/or property management system.
• Coordinate with Housekeeping and Property Operations to ensure the Front Office is notified of vacant and ready rooms.
• Handle general office duties, including processing paperwork, scheduling staff, managing payroll, conducting inventory, maintaining equipment, and tracking guest feedback.

Benefits

• Access to 110 nights of discounted travel, with room rates as low as $40 per night through the Go Hilton travel program.
• Employee stock purchase program with the opportunity to purchase Hilton shares at a 15% discount.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health and welfare plans, including dental and vision coverage options.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed