About The Position

The Housekeeping Coordinator provides dispatch services and office support to the Housekeeping Department at Beach House Fort Lauderdale, A Hilton Resort. The role contributes to memorable guest experiences by responding to service requests, coordinating with department teams, and supporting daily office operations. The coordinator logs, tracks, and closes service requests using work order and/or property management systems, and works with Housekeeping and Property Operations to keep the Front Office informed about vacant and ready rooms. General office support includes paperwork processing, staff scheduling, payroll management, inventory, equipment maintenance, and tracking guest feedback.

Requirements

  • Demonstrate a passion for hospitality.
  • Act with integrity and do the right thing.
  • Show leadership and inspire others.
  • Value teamwork, ownership, and accountability.
  • Bring urgency and discipline to work.

Responsibilities

  • Respond promptly to service requests from guests and team members and dispatch the appropriate service.
  • Log, track, and close service requests in the work order and/or property management system.
  • Coordinate with Housekeeping and Property Operations to ensure the Front Office is notified of vacant and ready rooms.
  • Support office operations by processing paperwork, scheduling staff, managing payroll, conducting inventory, maintaining equipment, and tracking guest feedback.

Benefits

  • 110 nights of discounted travel through the Go Hilton travel program, with room rates as low as $40 per night.
  • Employee stock purchase program allowing eligible team members to invest in Hilton shares at a 15% discount.
  • Paid parental leave for eligible team members, including partners and adoptive parents.
  • Caregiving concierge services.
  • Crisis Concierge support.
  • Free counseling and support through the Employee Assistance Program for eligible team members.
  • Paid time off.
  • Health and welfare plans, including health, dental, and vision coverage options.
  • Retirement plans.
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