Housekeeping Assistant Manager

Four Seasons Hotels and Resorts•Surfside, FL
•Onsite

About The Position

The Assistant Housekeeping Manager ensures that guest accommodations and all front- and back-of-house areas are maintained in spotless condition. This role manages Room Attendants and House Attendants responsible for cleaning and upkeep in an assigned hotel area.

Requirements

  • Previous rooms management experience.
  • Strong leadership skills in managing a diverse team.
  • Organization skills, attention to detail, and effective communication.
  • Valid U.S. work authorization.

Responsibilities

  • Manage a team of Room Attendants and House Attendants responsible for cleaning and upkeep in a specific hotel area.
  • Interview, train, and schedule staff.
  • Conduct performance evaluations and discipline staff when needed.
  • Schedule daily work and collect room and floor status sheets for assigned work areas.
  • Monitor each Room Attendant’s daily progress and inspect completed rooms to ensure standards are met.
  • Coach employees on correcting deficiencies when standards have not been met.
  • Coordinate work orders in the assigned section and follow up to ensure completion.
  • Release checkout rooms to be sold.
  • Monitor House Attendant performance.
  • Ensure sufficient supplies are available on guest floors.
  • Check the cleanliness of guest corridors, stairwells, elevators, and linen closets.

Benefits

  • Competitive salary and wages, and a comprehensive benefits package.
  • Excellent training and development opportunities.
  • Complimentary accommodation at other Four Seasons Hotels and Resorts.
  • Complimentary dry cleaning for employee uniforms.
  • Complimentary employee meals.
  • Complimentary parking.
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