Assistant Housekeeping Manager

Four Seasons Hotels and Resorts • Austin, TX

11d • Onsite

About The Position

Four Seasons Hotel Austin is seeking an Assistant Housekeeping Manager to join its Rooms Team. The role assists in overseeing the Housekeeping team and contributes to delivering an exceptional guest experience by anticipating, customizing, and meeting guests’ needs. The position reports to the Assistant Director of Housekeeping. Candidates should bring strong leadership and interpersonal skills, sound problem-solving ability, good business acumen, attention to detail, and proficiency with hotel property management systems, including Opera. Managers must be flexible to work mornings, evenings, weekends, and holidays because the hotel operates 24/7, 365 days a year.

Requirements

• At least 2 years of experience in the hospitality industry and Rooms Division.
• Housekeeping knowledge.
• Strong attention to detail and custom service skills.
• Strong business acumen, work ethic, and communication skills.
• Strong leadership and interpersonal skills.
• Ability to prioritize and adapt to changing operational needs.
• Sound problem-solving ability.
• Proficiency in hotel property management systems, including Opera.
• US work authorization is required.

Nice To Haves

• At least one year in a supervisory role is preferred.

Responsibilities

• Assist in overseeing the Housekeeping team.
• Anticipate, customize, and service guests’ needs before being asked.
• Help develop and grow employees into supervisory and management positions.
• Work cooperatively with colleagues across the Rooms Team.

Benefits

• Medical, dental, and vision insurance after 30 days.
• Room night stays at Four Seasons worldwide.
• Employee meals prepared by the Four Seasons Culinary Team.
• Dry cleaning and alteration of employee uniforms.
• Parking in Downtown Austin during work shifts.
• Discounted public transportation options.
• Discounted Four Seasons beds and bedding.
• Discounted Gold’s Gym membership.
• Vacation and sick leave.
• Twelve paid holidays.
• 401(k) participation with a company matching program.
• 100% company-paid parental leave.
• Growth opportunities within Four Seasons.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed