Housekeeping Administrative Assistant
About The Position
The Housekeeping Administrative Assistant supports the Housekeeping Department at Cibola Vista Resort and Spa in Peoria, Arizona. The role assists with daily department coordination and administrative duties, including scheduling, attendance, purchasing, record keeping, reporting, and support for quality, safety, cost awareness, and productivity. The position also helps coordinate guest requests, inspections, vendor and contractor work, preventative maintenance, inventory, budgets, training, and safety programs while maintaining communication across resort departments. The typical schedule is 9:00 AM to 5:00 PM, with days off varying. Weekend and holiday work may be required based on operational needs.
Requirements
- High school graduate or GED equivalent.
- At least 6 months of related experience.
- Strong Microsoft Office skills, especially Word, Outlook, and Excel.
- Strong written and verbal communication skills.
- Ability to handle multiple phone lines in a fast-paced environment.
- Detail-oriented, with comprehensive knowledge of Housekeeping practices and procedures for planning, supervising, and completing multiple complex assignments.
- Team-first attitude.
- Ability to work weekends and holidays based on operational needs.
Nice To Haves
- Bilingual in English and Spanish.
- One year of administrative experience.
Responsibilities
- Conduct daily inspections of guest rooms.
- Assist with daily management and coordination of Housekeeping Department efforts to ensure product quality and functionality, safety, cost awareness, and work productivity.
- Perform department administrative duties, including scheduling, attendance, purchasing, record keeping, and reporting.
- Foster outstanding customer service to departmental employees.
- Assist with coordinating and dispatching daily housekeeping requests and ensure requested work is completed to guests’ satisfaction.
- Assist the Executive Housekeeper in coordinating with outside contractors and vendors.
- Assist Housekeeping in coordinating a comprehensive preventative maintenance program with Engineering for units and facilities.
- Assist the Executive Housekeeper with ordering and inventory.
- Assist the Housekeeping Manager with monitoring and creating department operating budgets and reporting variances.
- Coordinate with the Front Desk and Maintenance as needed to meet owners’ and guests’ needs.
- Assist the Executive Housekeeper with organizing, instructing, training, and keeping records for Housekeeping training and safety awareness programs.
- Promote safety awareness, follow resort and legislative procedures and regulations, and actively participate in the property’s safety committee.
- Communicate effectively with Housekeeping leadership and other property departments, and alert Management to unresolved issues and potential problem areas.
- Keep the property’s Emergency Preparedness and Safety Awareness Plans updated and current.
- Routinely inspect rooms and public areas for compliance with established product quality, appearance, and functionality standards.
- Assist with guest activities as required by management and carry out reasonable management requests.
Benefits
- Medical, dental, and vision coverage with Day 1 benefit eligibility.
- Recognition programs and rewards.
- Travel discounts program.
- Paid vacation and paid sick days.
- Employee Assistance Program supporting physical and mental wellbeing.
- 401(k) program with company match.
- Tuition reimbursement programs.
- Employee stock purchase program.
- Learning and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
