Housekeeping Administrative Assistant

Kalahari Resorts & Conventions•Sandusky, OH

11h

About The Position

Kalahari Resorts & Conventions is seeking a Housekeeping Administrative Assistant to support the daily operation of the housekeeping department. The role supports managers, supervisors, and associates in achieving high standards of cleanliness and guest service. Duties include responding to and following up on guest requests, allocating daily duties, performing clerical and secretarial work, and maintaining the housekeeping office. The assistant is expected to model professionalism and a helpful attitude while supporting associates and contributing to positive guest experiences. The position is available at Kalahari locations in Wisconsin Dells, Wisconsin; Sandusky, Ohio; Pocono Manor, Pennsylvania; Round Rock, Texas; and Spotsylvania County, Virginia.

Requirements

Be detail-oriented and able to multitask and work efficiently in a fast-paced environment.
Have excellent listening, communication, and customer service skills.
Be a team player who enjoys working with people.
Be able to work flexible long hours when required, including nights, weekends, and holidays.

Responsibilities

Maintain professional, warm, and friendly working relationships and promote open communication with managers, associates, and other departments.
Use and maintain the time and attendance system and applicable property processes to schedule department associates.
Maintain daily, weekly, and bi-weekly department information, including hours worked, and modify information when applicable.
Prepare attendance counseling notices for managers and ensure timely signatures and follow-through.
Answer and follow up on guest requests.
Allocate daily duties.
Perform clerical and secretarial duties and maintain the housekeeping office.