Housekeeping Administrative Assistant

Marriott•New York, NY

2d•$32 - $43

About The Position

The Housekeeping Administrative Assistant enters and retrieves information in computer databases to update records, files, and reservations and respond to guest inquiries. The role transmits information and documents, operates standard office equipment, prepares correspondence and other documents, handles incoming and outgoing mail, maintains filing systems, and compiles and files records of office activities and transactions. The position also uses computers and/or point-of-sale systems to enter and locate work-related information. The role follows company policies and procedures, maintains a clean and professional appearance, protects confidential information and company assets, and provides courteous service to guests. It requires clear professional communication, accurate preparation and review of written documents, appropriate telephone etiquette, and positive working relationships with colleagues. The assistant may be asked to perform other reasonable duties requested by supervisors. The position requires moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.

Requirements

Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Ability to communicate clearly and professionally and prepare and review written documents accurately.
Ability to use computers and office software, standard office equipment, and/or point-of-sale systems.

Responsibilities

Enter and retrieve information in computer databases to update records, files, and reservations and respond to guest inquiries.
Transmit information or documents using a computer, mail, or facsimile machine.
Operate standard office equipment other than computers.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Handle incoming and outgoing mail, including date-stamping and distributing incoming mail.
Create and maintain computer- and paper-based filing and organization systems.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Enter and locate work-related information using computers and/or point-of-sale systems.
Follow company policies and procedures; maintain a clean and professional appearance; protect confidential information and company assets.
Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
Communicate professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
Develop positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
Perform other reasonable job duties as requested by supervisors.