Housekeeper (Full-Time)| evo Campus Tahoe City | Tahoe City, CA

PM Hotel Group•Tahoe City, CA
•$22 - $24•Onsite

About The Position

The Housekeeper cleans guest rooms and common areas at evo Hotel Tahoe City, an outdoor-focused hotel in Campus Tahoe City. The role includes transporting and restocking supplies, following hotel and OSHA cleaning-chemical requirements, and maintaining cleanliness, safety, and guest satisfaction. The position also includes laundry operations, upkeep of supply closets, and making up cribs and rollaway beds. The work requires moving at least 90% of the time, lifting up to 75 lbs, and pushing or pulling a vacuum and wheeled cart weighing up to 100 lbs.

Requirements

  • Ability to perform duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperation, with minimal supervision.
  • Ability to clean an industry-standard number of rooms per shift, approximately 16–18 standard rooms.
  • Knowledge of proper chemical handling, cleaning techniques, requirements, and equipment use.
  • Ability to work in high-temperature areas with accumulations of lint.
  • Ability to move bundles of soiled or clean linens and terry into and out of laundry machines.
  • Punctuality and regular, reliable attendance.
  • Courteous and friendly manner with guests and coworkers.
  • Ability to move for at least 90% of the work time and lift up to 75 lbs.
  • Ability to push or pull a vacuum and wheeled cart weighing up to 100 lbs.

Responsibilities

  • Clean guest rooms thoroughly, including bathrooms, floors, furniture, linens, closets, drawers, windows, and guest amenities.
  • Use designated cleaning chemicals and equipment according to OSHA regulations, hotel requirements, and safety standards.
  • Transport cleaning supplies, amenities, and linens to assigned rooms; restock carts and clean the vacuum at the end of the shift.
  • Update the status of cleaned rooms on the assignment sheet.
  • Secure assigned guest room keys and turn over lost-and-found items to a supervisor; follow Lost and Found and Key Control policies.
  • Handle guest complaints professionally and communicate effectively with other departments.
  • Report damages, maintenance problems, suspicious occurrences, and hazardous conditions to the appropriate supervisor.
  • Clean common areas and public restrooms and perform other cleaning duties as assigned.
  • Operate laundry equipment, sort and inspect linens, wash and dry items using specified procedures, fold laundry, and maintain laundry equipment and work areas.
  • Monitor laundry chemicals and water use, remove lint and debris, and track discarded items.
  • Maintain and restock supply and storage closets.
  • Make up cribs and rollaway beds.
  • Attend mandatory meetings, comply with company policies, and perform assigned tasks, including cross-training.

Benefits

  • Discounted hotel stays within the PM Hotel/Modus portfolio.
  • Discounts at evo Retail and seasonal snowboard, ski, and bike rentals.
  • Health, dental, and vision insurance.
  • 401(k).
  • Paid time off.
  • Nine paid holidays.
  • Paid parental leave.
  • Tuition reimbursement opportunities.
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