Housekeeper (Full-Time)| evo Campus Tahoe City | Tahoe City, CA

PM New•Tahoe City, CA

1d•Onsite

About The Position

The Housekeeper cleans guest rooms and other assigned areas at evo Hotel Tahoe City, following hotel procedures, safety standards, and applicable chemical-handling requirements. The role includes transporting and restocking a cleaning cart; cleaning bathrooms, bedrooms, furnishings, floors, and room amenities; changing linens; inspecting rooms and reporting damage or maintenance issues; updating room-cleaning status; and handling guest concerns professionally. Housekeepers also maintain the security of room keys and follow lost-and-found procedures. Other tasks may include cleaning common areas and public restrooms, maintaining supply closets, and making up cribs and rollaway beds. The position may also include laundry operations, such as sorting and weighing linens, treating stained or damaged items, operating washers and dryers with designated chemicals, inspecting and folding laundry, cleaning equipment and work areas, and monitoring supplies and inventory. The role requires physical effort throughout the shift, including moving linens, pushing or pulling carts and vacuums, and working in a warm laundry area. The job description states that the position requires moving at least 90% of the time, lifting up to 75 pounds, and pushing or pulling a vacuum and wheeled cart weighing up to 100 pounds.

Requirements

Ability to perform duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperation, with minimal supervision.
Ability to meet an industry-standard room-cleaning workload of approximately 16–18 standard rooms per shift.
Knowledge of proper chemical handling.
Knowledge of proper cleaning techniques, requirements, and equipment use.
Ability to work in a high-temperature area with accumulations of lint.
Ability to move bundles of soiled or clean linens and terry into and out of laundry machines.
Punctuality and regular, reliable attendance.
Courtesy and friendliness toward guests and coworkers.
Ability to move at least 90% of the time and lift up to 75 pounds.
Ability to push or pull a vacuum and wheeled cart weighing up to 100 pounds.

Responsibilities

Use appropriate cleaning chemicals for designated surfaces in accordance with OSHA regulations and hotel requirements.
Transport and position a cart stocked with cleaning supplies, amenities, and linens for assigned guest rooms.
Clean guest rooms thoroughly, including bathrooms, bedrooms, furnishings, floors, and room amenities.
Remove trash and recycling, replace terry and bed linens, make beds, and replenish designated supplies and amenities.
Inspect rooms and furnishings for damage, missing items, cleanliness, and maintenance issues; report concerns to a supervisor or maintenance.
Update the status of cleaned rooms on the assignment sheet and restock the cart at the end of the shift.
Secure assigned guest room keys and turn in lost-and-found items in accordance with company policies.
Handle guest complaints professionally and communicate effectively with other departments.
Clean common areas, public restrooms, and other areas as assigned; maintain safe and clean work areas.
Follow company policies and safety standards, report suspicious occurrences and hazards, attend mandatory meetings, and complete other assigned tasks or cross-training.
Operate laundry equipment; sort, weigh, wash, dry, inspect, and fold linens and terry using designated chemicals and procedures.
Maintain laundry equipment and work areas, clean dryer filters, remove debris and trash, and keep supply and storage closets organized and stocked.
Make up cribs and rollaway beds.