Housekeeper - TownePlace Suites North Kingstown

Hotel•North Kingstown, RI
•Onsite

About The Position

TownePlace Suites North Kingstown, a Colwen Hotels property, is seeking a motivated, friendly, detail-oriented Housekeeper. The role involves cleaning, stocking, and maintaining assigned guest rooms in accordance with company and brand standards. Housekeepers respond to guest and departmental requests, protect guest privacy, and ensure rooms meet hotel standards through a final inspection. The position may also involve laundering soiled linens and performing other duties as requested.

Requirements

  • Prior experience as a cleaner or housekeeper; hotel experience preferred.
  • Be detail-oriented and thorough.
  • Remain discreet and respect guest privacy.
  • Work with the highest level of integrity and maintain consistently high standards.
  • Work quickly without compromising quality.
  • Work with little supervision while maintaining a high level of performance.
  • Interact with guests in a pleasant and friendly manner.
  • Demonstrate excellent prioritization and time-management skills.
  • Be willing to work a rotational seven-day work cycle, including weekends and holidays.

Nice To Haves

  • Hotel housekeeping experience.

Responsibilities

  • Receive assigned room lists from the manager and prioritize rooms.
  • Clean, stock, and maintain guest rooms according to Colwen and brand cleanliness standards.
  • Respond promptly to requests from guests and other departments.
  • Check cleaning-cart inventory, replenish supplies, and transport the cart to assigned rooms.
  • Protect guest privacy; knock and announce before entering, and return later if a room is occupied.
  • Check and restock room amenities and supplies according to standards.
  • Make beds and stock bath linens neatly.
  • Clean and disinfect bathrooms, kitchens, and coffee stations, as applicable.
  • Remove trash, dirty linens, towels, and room-service items from rooms.
  • Check that appliances are present and in clean working order.
  • Straighten desk areas and furniture; dust and polish furniture; remove marks and stains from walls and furnishings.
  • Vacuum carpets and clean floors.
  • Notify maintenance of needed repairs or maintenance.
  • Complete a final walk-around to ensure rooms meet hotel standards.
  • Launder soiled linens, which may include loading washers and dryers and folding sheets and towels.
  • Take found items to the designated lost-and-found area.
  • Perform other duties as requested.

Benefits

  • Medical insurance with company-funded HRA
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Supplemental insurance offerings
  • Paid time off programs
  • Employee assistance program
  • 401(k) plan with traditional and Roth options and employer match
  • Hotel discount travel program for associates and family
  • Associate discounts on travel, entertainment, and retail
  • Training and development programs
  • Career advancement opportunities
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