About The Position

The Housekeeper is responsible for consistently meeting quality and timeliness standards while cleaning resort property units and following MasterCorp’s mission statement and values. The position involves cleaning guest units, reporting readiness for inspection and communicating maintenance, damage, and inventory issues. Housekeepers also assist with guest services cleans, maintain organized storage areas, attend training, support a safe working environment, and help address guest complaints promptly. Units must be turned around on time.

Requirements

  • Ability to lift up to 25 pounds, with or without reasonable accommodation.
  • Ability to make decisions.
  • Planning and scheduling capabilities.
  • Ability to read, write, and perform basic math.
  • Promptness and timeliness with assignments.
  • Strong work ethic.
  • Ability to learn and change behavior.
  • Ability to work irregular hours.
  • Ability to perform the essential functions of the position, with reasonable accommodations as applicable.

Nice To Haves

  • Previous housekeeping experience is preferred but not required.
  • A passion for cleanliness.

Responsibilities

  • Maintain a high standard of excellence.
  • Strip units of soiled linens.
  • Remove trash from units.
  • Clean bedrooms, bathrooms, kitchens, living rooms, closets, decks, and other areas of units.
  • Report clean units as vacant and ready for inspection.
  • Report unit maintenance issues according to company procedure.
  • Report damaged, dirty, or stained carpets, drapes, furniture, and linens.
  • Report missing inventory and supplies to the Supervisor.
  • Perform weekly guest services cleans as directed.
  • Help maintain the cleanliness and organization of storage closets.
  • Attend training sessions and apply the training in practice.
  • Help ensure a safe working environment.
  • Assist in resolving guest complaints promptly.
  • Maintain a sense of urgency so units are turned on time.
  • Perform additional tasks as directed by MasterCorp Management.

Benefits

  • Sign-on bonus of $500.
  • Paid training.
  • Medical, vision, and dental benefits.
  • Paid time off.
  • Opportunities for growth and career development.
  • Competitive pay, with earnings up to $20 per hour based on efficiency and timeliness.
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