$500 Sign On Bonus - Dispatcher - Wyndham Pagosa Resort, Pagosa Springs, CO

MasterCorp•Pagosa Springs, CO

3d•Onsite

About The Position

MasterCorp, Inc. is hiring a Dispatcher at Wyndham Pagosa Resort in Pagosa Springs, Colorado. The Dispatcher assists and supports Supervisors and Housekeepers in meeting quality and timeliness standards while following the company mission and values. The role includes coordinating calls, delegating tasks, maintaining records and paperwork, helping ensure units are turned on time, and supporting guests, owners, and resort operations. The position works in a professional office and operations environment, including exposure to odors, dust, and cleaning and laundry chemicals. Additional tasks may be assigned by MasterCorp Management.

Requirements

Effectively communicate with guests, site staff, and associates in writing and verbally.
Have experience operating office equipment.
Basic computer knowledge.
Ability to perform multiple tasks at once.
Ability to make appropriate decisions.
Planning and scheduling capabilities.
Ability to read, write, and perform basic math.
Must be available to work weekends and holidays.

Nice To Haves

Bilingual English/Spanish skills are preferred.

Responsibilities

Answer and coordinate phone and radio calls.
Delegate tasks fairly among employees.
Record lost and found items and ensure their safe storage.
File daily paperwork.
Maintain urgency so units are turned on time.
Assist with linen inventories and supplies as directed.
Help resolve guest complaints promptly.
Make guest deliveries as directed.
Assist resort guests and owners as needed.
Support Supervisors and Housekeepers in meeting quality and timeliness standards.
Perform additional tasks as directed by MasterCorp Management.