Housekeeper - Renaissance OKC

Coury Hospitality•Oklahoma City, OK

23d•Onsite

About The Position

The Housekeeper maintains exceptional cleanliness, presentation, and comfort in guest rooms and assigned public areas. The role supports a refined, personalized guest experience by ensuring spaces meet the hotel’s luxury or boutique service standards and by interacting with guests in a warm, professional, and discreet manner. The position involves cleaning and servicing rooms and public areas, replenishing guest supplies, inspecting spaces, responding to guest requests, and coordinating with supervisors and other departments. Housekeepers must handle guest belongings respectfully, follow security and safety procedures, use housekeeping equipment and cleaning products safely, and support sustainability initiatives. Additional duties may be assigned or revised based on business volume and operational needs.

Requirements

Strong attention to detail and commitment to maintaining immaculate spaces.
Professional appearance and service-oriented demeanor.
Strong verbal communication skills and ability to interact graciously with guests.
Ability to follow detailed procedures and brand standards consistently.
Excellent time management and organizational skills.
Ability to work independently and as part of a team.
Flexibility to work weekends, holidays, and varying shifts.
Ability to stand, walk, bend, kneel, and reach for extended periods.
Ability to lift, push, and pull up to 35 pounds.
Ability to safely operate housekeeping carts, vacuums, and cleaning equipment.
Must wear required personal protective equipment according to job responsibilities.

Nice To Haves

Prior housekeeping experience in a luxury hotel, boutique hotel, or high-end residential setting.

Responsibilities

Clean, service, and maintain guest rooms, suites, and corridors according to luxury boutique hotel standards.
Make beds precisely, ensuring linens are crisp, aligned, and free from defects.
Clean and sanitize bathrooms, fixtures, mirrors, floors, and surfaces using approved products and procedures.
Replenish guest room amenities, linens, towels, and supplies according to brand standards.
Inspect guest rooms for cleanliness, presentation, and maintenance concerns, and promptly report issues.
Maintain assigned public areas, including hallways, stairwells, and service areas.
Interact with guests courteously and professionally while maintaining privacy and discretion.
Respond promptly to guest requests or concerns and coordinate with supervisors or other departments as needed.
Handle guest belongings with care, respect, and confidentiality.
Follow hotel security, privacy, and lost-and-found procedures.
Safely operate housekeeping equipment and use cleaning chemicals according to training and safety guidelines.
Adhere to health, safety, and sanitation regulations.
Support sustainability and environmentally responsible initiatives.
Collaborate with housekeeping, front desk, and maintenance teams to ensure seamless service.
Perform additional tasks and responsibilities as assigned or revised based on business volume and operational needs.