Housekeeper (Part-Time)

Hilton Grand Vacations•Ormond Beach, FL
•Onsite

About The Position

The Housekeeper performs daily cleaning duties for an assigned slate of rooms at the Cove on Ormond Beach, helping prepare rooms for guests according to standards and contributing to a welcoming guest experience. The role requires communication with dispatch, team members, and guests; reporting damage, deficits, and disturbances; responding professionally and patiently to reasonable complaints and requests; and maintaining housekeeping equipment, tools, and supplies. Paid training is provided. The role requires adaptability to a variety of shifts, including weekends and holidays. Shifts run from 8:30 a.m. to 5:00 p.m. or 9:00 a.m. to 5:30 p.m.; the schedule is provided upon hire.

Requirements

  • Previous experience as a cleaner or housekeeper.
  • Ability to work with little supervision.
  • Customer service experience.
  • Organizational and time management skills.

Responsibilities

  • Communicate in a friendly and effective manner with dispatch, team members, and guests to support guest and owner satisfaction.
  • Prepare rooms for guests according to established standards.
  • Notify superiors of damage, deficits, and disturbances.
  • Handle reasonable complaints and requests with professionalism and patience.
  • Ensure proper maintenance of housekeeping equipment and tools.
  • Maintain inventory of tools and supplies used in housekeeping activities.

Benefits

  • Paid training.
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