Housekeeper - evening

Ronald McDonald House New Mexico•Albuquerque, NM

About The Position

Housekeepers provide general cleaning and organization services to maintain the Ronald McDonald House to a high standard and create a hospitable atmosphere for families. The role is responsible for cleanliness in common areas, the kitchen, guestrooms, and offices, as well as maintaining linen and supply closets and cleaning-supply inventories. The Housekeeper completes routine and deep cleaning, prepares guestrooms after checkout, launders and stores linens, tracks room status in an internal online system, monitors and restocks supplies, and reports maintenance needs. The position also coordinates with the Volunteer & Outreach Manager to identify housekeeping tasks suitable for volunteers and shares pertinent information with the House Manager. The role requires maintaining positive relationships with staff and volunteers, protecting guest and agency confidentiality, representing the organization and its mission, and treating people from diverse cultures with respect. Other duties may be assigned.

Requirements

Able to work with minimum supervision.
Skilled in managing multiple tasks concurrently.
Able to perform physical tasks usually associated with housekeeping and managing inventories.
Able to negotiate stairs, lift 30 pounds, and bend and stoop.

Nice To Haves

Hotel or other hospitality housekeeping experience preferred.
Conversational Spanish is a plus.

Responsibilities

Complete routine cleaning of the kitchen, common areas, dining room, hallways, offices, and public bathrooms according to a planned housekeeping schedule.
Prepare guestrooms after checkout by making beds, putting out towels, cleaning bathrooms, and sweeping or mopping as needed.
Use the internal online system to track and share room-status information.
Deep clean each guest room at least twice annually.
Launder bedding and sort and store clean linens in the appropriate closets; recommend when inventory is low or items are damaged.
Monitor and stock paper products, coffee service, and cleaning supplies, and recommend purchases when stock is low.
Control the circulation of special-needs items, including cribs and refrigerators, and recommend purchasing replacements when needed.
Submit maintenance needs through the maintenance management system.
Work with the Volunteer & Outreach Manager to identify housekeeping chores that volunteers can assist with.
Transmit pertinent information to the House Manager.
Maintain positive and cooperative relationships with staff and volunteers.
Respect the privacy and confidentiality of guests and agency information.
Represent Ronald McDonald House and communicate the organization’s mission and purpose appropriately.
Demonstrate respect for diverse cultures and work and interact with all types of people.
Promote an environment aligned with the organization’s mission and focused on hospitality.
Perform other duties as assigned.