HOUSEKEEPER LEAD (FULL TIME)

Compass Group•Lower Paxton Township, PA
•Onsite

About The Position

Crothall Healthcare is hiring a full-time Housekeeper Lead for UPMC Pain Management in Harrisburg, Pennsylvania. The position supervises, trains, and inspects assigned housekeeping staff to ensure procedures meet the unit’s standards, and assists with housekeeping work as needed to support service quality. No prior experience is required; training is provided. The fixed pay rate is $16.00 per hour. The schedule is Monday through Friday, 6:00 p.m. to 1:30 a.m. Additional schedule details may be discussed during the interview. Applications are accepted on an ongoing basis.

Requirements

  • No prior experience is required; willingness to train.

Responsibilities

  • Provide quality customer service with one-on-one attention to detail.
  • Ensure assigned staff report to work and clock in properly, and document late or absent employees.
  • Resolve internal and external guest complaints to support guest satisfaction.
  • Document call-offs and arrange replacements for shifts.
  • Coordinate breaks for assigned staff.
  • Prepare and distribute assignment sheets, review priorities, and communicate additions or changes during the shift.
  • Assign keys, radios, and beepers to staff, maintain accurate assignment records, and ensure key security.
  • Check staff equipment for supplies, neatness, cleanliness, and mechanical problems, and instruct personnel to correct deficiencies.
  • Inspect areas to confirm cleaning standards have been met.
  • Assist staff in maintaining high standards of cleanliness and service.
  • Conduct staff training as assigned.
  • Contribute to the team and act professionally with customers, employees, and others.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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