HOUSEKEEPER LEAD (FULL TIME)

Compass Group • Carmel, IN

17h • Onsite

About The Position

TouchPoint Support Services is hiring a full-time Housekeeper Lead at ASV Heart Center in Carmel, Indiana. The role supervises, trains, and inspects assigned housekeeping staff to ensure work meets unit standards. The lead also assists with housekeeping duties as needed to maintain high-quality service for patients, families, visitors, and other guests.

The schedule is full time, with days and hours that may vary and rotating weekends and holidays. The fixed pay rate is $18.00 per hour. One year of related experience is required.

Requirements

• One year of previous related experience.
• Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Responsibilities

• Provide quality customer service with one-on-one attention to detail.
• Verify assigned staff have reported to work and clocked in properly, and document late or absent employees.
• Resolve internal and external guest complaints to ensure guest satisfaction.
• Document call-offs and arrange replacements for shifts.
• Coordinate breaks for assigned staff.
• Prepare and distribute staff assignment sheets, review priorities, and communicate additions or changes during the shift.
• Assign keys, radios, and beepers to staff, maintain accurate assignment records, and ensure key security.
• Check staff equipment for supplies, neatness, cleanliness, and mechanical issues, and instruct personnel to correct deficiencies.
• Inspect areas to confirm cleaning standards have been met.
• Assist staff in maintaining high standards of cleanliness and service.
• Conduct staff training as assigned.
• Contribute to the team and demonstrate professionalism with customers, coworkers, and others.
• Perform other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance/AD
• Disability insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed