Housekeeper I

Marriott Vacations Worldwide
•$25 - $31•Onsite

About The Position

The Housekeeper I ensures guests are treated with an Aloha Spirit and receives accurate, efficient service that anticipates their needs. The role maintains hotel cleanliness standards set by the Executive Housekeeper and helps ensure clean rooms are transferred smoothly with appropriate amenities and supplies. The position reports to the Executive Housekeeper, Housekeeping Supervisor, and Inspectors, and does not supervise other employees. Team members are expected to maintain a neat, clean, and well-groomed appearance and project a hospitable service atmosphere. The hospitality business operates seven days a week, 24 hours a day. Personal protective equipment is required when duties present risks to health or safety.

Requirements

  • Excellent oral and written English communication skills.
  • Ability to communicate effectively with Management.
  • Excellent organization skills.
  • Ability to work well under deadline pressure.
  • Adaptable experience within the hotel and/or housekeeping field.
  • Maintain a neat, clean, and well-groomed appearance.
  • Use personal protective equipment when work duties present a risk to health or safety.

Responsibilities

  • Clean and sanitize assigned rooms and bathrooms or kitchens.
  • Clean guest room windows and balconies to hotel standards.
  • Replace amenities and linens according to hotel standards.
  • Keep carts and linen closets clean and orderly.
  • Report irregularities or suspicious circumstances on guest floors.
  • Notify the Manager of discrepancies, such as vacant rooms.
  • Turn in lost and found items according to department standards.
  • Use equipment and supplies appropriately and professionally.
  • Complete special cleaning projects.
  • Follow the designated sequence of room assignments.
  • Greet guests in a friendly and courteous manner.
  • Respond to guest requests for information and service.
  • Communicate guest complaints to a supervisor.
  • Report items of great value left unsecured in hallways or guest rooms to management.
  • Maintain guest confidence, privacy, and security, including the security of guest rooms and belongings.
  • Perform additional duties and responsibilities as assigned.
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