House Manager Career -experienced CNA - Hillsborough County

5 STAR CARES•Tampa, FL

3d•$18 - $23

About The Position

5 Star Cares is hiring two full-time House Managers for its Residential Operations department in Hillsborough County. The House Manager leads CNAs and other assigned staff, oversees daily group home operations, and helps ensure residents receive safe, respectful, person-centered care. The role supports individuals with intellectual and developmental disabilities, including people with moderate to complex medical needs. The schedule is Monday through Friday, 8:00 AM–4:30 PM, with availability for on-call duties required. The House Manager reports to the Assistant Director of Operations.

Requirements

High school diploma or GED.
At least 2 years of supervisory, leadership, or management experience, including at least 1 year in a group home or residential care setting.
Current, valid CNA certification.
Valid driver's license.
Strong leadership, communication, organization, and problem-solving skills.
Basic computer skills and ability to maintain accurate electronic records.
Ability to lift and move up to 50 pounds, with or without reasonable accommodation.
Ability to successfully complete the required Florida AHCA Level 2 background screening.
Current CPR and First Aid certifications, or ability to obtain and maintain them as required.
Willingness to complete required behavioral support, de-escalation, and agency-specific training.
Must be available for on-call duties.

Responsibilities

Oversee daily group home operations and maintain a safe, clean, and organized environment.
Supervise CNAs and other assigned staff, monitor attendance and performance, and promote accountability.
Coordinate daily resident services and promptly communicate changes, concerns, and important updates.
Ensure resident and employee files are accurate, complete, organized, and maintained according to agency requirements.
Monitor staff compliance with agency policies, individual service plans, documentation standards, and reporting procedures.
Monitor resident well-being and promptly report incidents, changes in condition, and other concerns.
Assist with interviewing, hiring, onboarding, and completing required employment paperwork.
Provide staff training, coaching, and support to improve performance and teamwork.
Schedule and conduct required in-service training and attend mandatory meetings and agency events.
Communicate with nursing and clinical teams, families, agency leadership, and authorized state representatives.
Coordinate resident appointments, transportation, hospitalizations, and changes in services as needed.
Monitor home cleanliness, upkeep, organization, and compliance with emergency procedures.
Maintain thorough documentation and complete assigned administrative duties by established deadlines.
Perform other duties as assigned.