House Attendant - Part-time $29 /hr

Sonesta Hotels•Emeryville, CA

About The Position

The House Attendant works with the Housekeeping Management Team to assist Room Attendants on assigned floors or buildings. Duties include collecting and transporting dirty linens to the laundry area, delivering clean linens and supplies to Room Attendant carts, and retrieving trash throughout the hotel. The role may also assist with commercial laundry and cleaning public spaces, hotel exterior entrances, and the parking lot. The House Attendant may be assigned special projects by the Housekeeping Manager. The position supports guest satisfaction and Sonesta Service standards through housekeeping assistance, guest-request response, cleaning and organizing assigned areas, safe handling of supplies and equipment, and coordination with other shifts and departments. The role is part-time and pays $29 per hour. Work may include mornings, evenings, weekends, and holidays.

Requirements

Some previous housekeeping experience is preferred.
Ability to speak, read, and write fluent English is preferred; other languages are beneficial.
Basic reading, writing, and mathematical abilities are preferred.
Frequently stand, bend, climb, kneel, and move about the facility.
Carry, lift, or pull items weighing up to 75 pounds.
Regularly use commercial cleaning chemicals.
Work mornings, evenings, weekends, and holidays.

Nice To Haves

Previous housekeeping experience.
Previous background in the extended-stay industry.
Fluency in English; knowledge of other languages is beneficial.
Basic reading, writing, and mathematical abilities.

Responsibilities

Deliver Sonesta Service in guest and client interactions according to Sonesta G.U.E.S.T. standards.
Assist Room Attendants with heavy items, including mattresses and linens, and deliver linens and other supplies.
Maintain clean and organized floor closets and corridors, including removing trash, wiping shelves and counters, sweeping, mopping or vacuuming floors, and storing misplaced items appropriately.
Respond to guest requests in a timely and efficient manner.
Clean designated public restrooms, storage rooms, and other public areas.
Report needed repairs and unsafe conditions to a supervisor.
Respond to special requests and guest complaints and deliver housekeeping or room supplies to support guest satisfaction.
Minimize waste of housekeeping supplies and amenities.
Deliver lost-and-found items according to established procedures.
Assist with deep-cleaning projects as needed.
When assigned to laundry, monitor supplies and equipment; operate washers and dryers according to hotel standards and manufacturer guidelines; receive and inspect soiled linens; fold and store clean linens; and report damaged items to a supervisor.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Ensure compliance with federal, state, and local health and safety laws.
Perform other duties as assigned.