House Attendant - Part Time

Kimpton Hotels & Restaurants•Washington, DC

About The Position

Maintain the cleanliness and appearance of the hotel while providing excellent service to guests. Act as an advocate for the hotel, create personal guest experiences, and build relationships that encourage guests to return. The role may also involve responsibilities outside those listed, as needed.

Requirements

One year of experience in customer service or a similar position.
Passion for customer service.
Good verbal communication skills and basic writing skills.
Flexible schedule and ability to work evenings, weekends, and holidays when needed.

Nice To Haves

High school diploma preferred.
Previous housekeeping experience is a plus.

Responsibilities

Keep the lobby, hallways, public areas, sidewalk, brass awning poles, signage, entrance, and alley clean.
Clean meeting rooms.
Deep-clean assigned areas, including shampooing rooms and public spaces.
Set up and maintain complimentary hotel lobby functions, including morning coffee service and nightly concierge events.
Deliver requested housekeeping items, such as hair dryers, ironing boards, and irons, to guest rooms.
Collect assignments, keys, pager, and special guest requests from the supervisor at the beginning of the shift.
Check and replenish supplies and cleaning tools.
Respond promptly and courteously to guest requests.
Document and return lost items to the Housekeeping Department.
Take on responsibilities outside the listed duties as needed.