Holiday Inn Express & Suites Hayward - House Attendant

Aimbridge Hospitality•Hayward, CA
•Onsite

About The Position

The House Attendant maintains clean and sanitary public areas and equipment, responds to guest requests, assists with meeting-room and event setup, and supports the housekeeping team. The role involves hands-on physical tasks, attention to detail, friendly guest service, safe work practices, and helping protect sensitive areas and manage lost-and-found items.

Requirements

  • Ability to handle physical tasks.
  • Strong attention to detail.
  • Ability to stay calm and work well under pressure.
  • A valid driver’s license and clean driving record are required for driving roles.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Hospitality experience is a plus.

Responsibilities

  • Maintain cleanliness and sanitation across facilities and equipment, including lobbies, restrooms, carpets, and furniture.
  • Respond promptly and courteously to guest requests and deliver requested items and services.
  • Assist with setting up meeting rooms and events, ensuring details are in place.
  • Help safeguard sensitive areas and responsibly manage lost-and-found items.
  • Follow safe work practices to prevent injuries and maintain a secure environment.
  • Support the housekeeping team.

Benefits

  • Medical, dental, and vision coverage for eligible full-time hires after an initial waiting period.
  • Short-term and long-term disability income coverage.
  • Term life and AD&D insurance.
  • Paid time off.
  • Employee Assistance Program.
  • 401(k) retirement plan.
  • Daily Pay offering.
  • Hotel discounts and discount programs.
  • Online training courses.
  • Management apprentice programs.
  • Leadership development opportunities.
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