Hourly Technician

Penske Automotive Group • Phoenix, AZ

4d

About The Position

MINI North Scottsdale, a Penske Automotive Group dealership, is seeking an Hourly Technician to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The technician contributes to an excellent customer experience by providing high-quality technical work, communicating vehicle-related technical information to Service Advisors, and ensuring estimates and work orders are accurate.

The position is based primarily in an automotive shop. The employee must follow manufacturer standards and applicable federal, state, and local regulations, including requirements related to hazardous waste, OSHA, and personal protective equipment. The role has no supervisory responsibility and requires a valid driver's license and a good driving record.

Requirements

• High school diploma or equivalent.
• Safe working knowledge of shop tools and equipment.
• One to two years of related experience and/or training, or an equivalent combination of education and experience.
• Valid driver's license and good driving record.
• Exceptional customer service skills and knowledge of automotive systems.
• Ability to use technical reference materials and manuals, read and comprehend instructions and information, and explain technical terms to a non-technical audience.
• Ability to listen to customers and determine how to assist them.
• Ability to follow processes to ensure quality and safety.
• Positive attitude, reliability, strong work ethic, and ability to work well in a team and fast-paced, results-driven environment.
• Time-management skills and ability to prioritize.
• Ability to work nights, weekends, and holidays as required.
• Ability to meet the physical demands of the role, including prolonged standing, lifting or carrying heavy objects with an assistance device as needed, pushing, pulling, stooping, kneeling, reaching, grasping, walking, repetitive motion, and talking and hearing.

Nice To Haves

• Previous Automotive Technician experience.
• Recent completion of an automotive technician trade school.
• Brand knowledge.

Responsibilities

• Perform vehicle repairs and maintenance according to factory and dealership specifications and time standards.
• Help provide customers with a high-quality service experience throughout vehicle repairs.
• Communicate technical information about customer vehicles clearly to Service Advisors.
• Follow manufacturer standards for repair quality and timeliness.
• Ensure estimates and work orders are accurate.
• Follow applicable regulations and safety requirements for shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.
• Follow processes that support quality and safety.

Benefits

• Medical, dental, and vision health care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED