Hourly Technician

Penske Automotive Group • Fairfield, CT

2d

About The Position

Audi Fairfield, a Penske Automotive Group dealership, is seeking an Hourly Technician to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The role supports an excellent customer experience by maintaining vehicles to high standards, communicating technical information to Service Advisors, and following required quality, timeliness, and safety procedures.

The position primarily takes place in an automotive shop. The workspace is covered but may involve heat, cold, regular loud noise, and safety hazards inherent to shop work. The technician is expected to work shop business hours and may need to work nights, weekends, and holidays.

Requirements

• High school diploma or equivalent.
• Safe working knowledge of shop tools and equipment.
• One to two years of related experience and/or training, or an equivalent combination of education and experience.
• Valid driver's license and a good driving record.
• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive team-player attitude.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Knowledge of automotive systems.
• Ability to use technical reference materials and manuals, communicate technical terms to a non-technical audience, follow processes, and read and comprehend instructions and information.
• Ability to listen to customers and determine how to assist them.
• Positive attitude, time-management and prioritization skills, and strong communication and teamwork skills.

Nice To Haves

• Brand knowledge.
• Previous Automotive Technician experience or recent completion of an automotive technology trade school.

Responsibilities

• Perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards.
• Help provide customers with a world-class service experience throughout the vehicle repair process.
• Communicate technical information about customer vehicles clearly to Service Advisors.
• Comply with manufacturer standards for repair quality and timeliness.
• Ensure estimates and work orders are accurate.
• Follow applicable federal, state, and local shop-operation regulations, including requirements for hazardous waste handling and disposal, OSHA, and personal protective equipment.

Benefits

• Comprehensive benefits program, including medical, dental, and vision care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement.
• State-of-the-art facilities and excellent working conditions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED