Hourly Technician

Penske Automotive Group • Fairfield, CT

7d • Onsite

About The Position

Audi Fairfield, a Penske Automotive Group dealership, is seeking an Hourly Technician to perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards. The role supports an excellent customer experience by delivering high-quality technical work, communicating vehicle information to Service Advisors, and following applicable quality, timeliness, and safety requirements.

The technician works primarily in an automotive shop, using shop tools and equipment and following manufacturer standards and relevant federal, state, and local regulations. The position has no supervisory responsibilities. High school diploma or equivalent, safe working knowledge of shop tools and equipment, and one to two years of related experience or training are required. Previous automotive technician experience or recent completion of an automotive technology trade school is preferred.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive team-player attitude.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment.
• High school diploma or equivalent.
• One to two years of related experience and/or training, or an equivalent combination of education and experience.
• Exceptional customer service skills and knowledge of automotive systems.
• Ability to use technical reference materials and technical manuals.
• Ability to explain technical terms to a non-technical audience.
• Ability to follow processes, read and comprehend instructions and information, and listen to customers to determine how to assist them.
• Positive attitude, time-management and prioritization skills, and strong communication and teamwork skills.
• Valid driver's license and good driving record.

Nice To Haves

• Dealership experience; brand knowledge is preferred but not required.
• Previous Automotive Technician experience or recent completion of an automotive tech trade school.

Responsibilities

• Perform vehicle repairs and maintenance according to factory and dealership specifications and time standards.
• Help provide customers with a world-class service experience throughout the vehicle repair process.
• Communicate technical information about customer vehicles clearly to Service Advisors.
• Meet manufacturer standards for repair and maintenance quality and timeliness.
• Ensure estimates and work orders are accurate.
• Follow applicable shop-operation regulations and safety practices, including requirements for hazardous waste handling and disposal, OSHA, and personal protective equipment.

Benefits

• Medical, dental, and vision health care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED