Hourly Technician

Penske Automotive Group•Orlando, FL
•Onsite

About The Position

Lexus of Orlando, a Penske Automotive Group dealership, is seeking an Hourly Technician to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The role focuses on delivering an excellent customer experience through quality technical work, clear communication with Service Advisors, and compliance with manufacturer standards and applicable safety regulations. The position works primarily in an automotive shop environment. The workspace is covered but may involve heat, cold, regular loud noise, and other hazards associated with shop work. The role requires prolonged standing and regular physical activity, including pushing, pulling, stooping, kneeling, reaching, grasping, walking, and repetitive motion. Lifting may exceed 50 pounds with an assistance device required; frequent lifting or carrying of objects weighing up to or over 35 pounds may also be required, with an assistance device available as needed. This role follows shop business hours and may require work at night, on weekends, and on holidays. Applicants must have a valid driver's license and a good driving record. Supervisory responsibility: none.

Requirements

  • High school diploma or equivalent.
  • Safe working knowledge of shop tools and equipment.
  • One to two years of related experience and/or training, or an equivalent combination of education and experience.
  • Valid driver's license and good driving record.
  • Exceptional customer service skills.
  • Knowledge of automotive systems.
  • Ability to use technical reference materials and technical manuals.
  • Ability to communicate technical terms to a non-technical audience.
  • Ability to follow processes to ensure quality and safety.
  • Ability to read and comprehend instructions and information.
  • Ability to listen to customers and determine how to assist them.
  • Positive attitude, reliability, friendliness, enthusiasm, and a team-oriented approach.
  • Strong work ethic and ability to work in a fast-paced, results-driven environment.
  • Time-management skills and ability to prioritize.
  • Strong communication skills and ability to work well in a team environment.

Nice To Haves

  • Brand knowledge.
  • Previous Automotive Technician experience or recent completion of an automotive technician trade school.

Responsibilities

  • Perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards.
  • Help ensure customers have a high-quality service experience, particularly during vehicle repairs.
  • Apply technical knowledge and expertise to repair and maintain vehicles to factory and dealership standards.
  • Clearly communicate technical information about customer vehicles to Service Advisors.
  • Comply with manufacturer quality and timeliness standards for repairs and maintenance.
  • Ensure estimates and work orders are accurate.
  • Follow applicable federal, state, and local regulations affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.

Benefits

  • Medical, dental, and vision health care options.
  • 401(k) savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
  • State-of-the-art facilities and excellent working conditions.
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