Hourly Technician

Penske Automotive Group • Phoenix, AZ

5d • Onsite

About The Position

MINI North Scottsdale, a Penske Automotive Group dealership, is seeking an Hourly Technician to perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards. The role focuses on providing an excellent customer experience through high-quality, timely, and safe service. The technician communicates technical information about customer vehicles to Service Advisors and follows applicable manufacturer standards and regulations.

Requirements

• High school diploma or equivalent.
• Safe working knowledge of shop tools and equipment.
• One to two years of related experience and/or training, or an equivalent combination of education and experience.
• Valid driver's license and a good driving record.
• Ability to provide exceptional customer service.
• Knowledge of automotive systems.
• Ability to use technical reference materials and technical manuals.
• Ability to explain technical terms to a non-technical audience.
• Ability to read and comprehend instructions and information.
• Ability to listen to customers and determine how to assist them.
• Positive attitude, reliability, enthusiasm, and a team-oriented approach.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Time-management skills and ability to prioritize.
• Excellent communication skills and ability to work well in a team.

Nice To Haves

• Brand knowledge.
• Previous Automotive Technician experience.
• Recent completion of an automotive technician trade school.

Responsibilities

• Perform vehicle repairs and maintenance according to factory and dealership specifications and time standards.
• Provide customers with a high-quality service experience throughout the repair process.
• Communicate technical information about customer vehicles clearly to Service Advisors.
• Comply with manufacturer standards for the quality and timeliness of repairs and maintenance.
• Ensure estimates and work orders are accurate.
• Follow federal, state, and local regulations affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.
• Follow processes that support quality and workplace safety.

Benefits

• Medical, dental, and vision health care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED