Hourly Technician

Penske Automotive Group • Warwick, RI

7h • Onsite

About The Position

Audi Warwick, a Penske Automotive Group dealership, is seeking an Hourly Technician to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The role focuses on delivering an excellent customer experience through high-quality, timely work and clear communication with Service Advisors.

The technician works primarily in an automotive shop, following manufacturer requirements and applicable safety regulations. The job involves using shop tools and equipment, handling work orders and estimates accurately, and observing requirements for hazardous-waste handling, OSHA, and personal protective equipment. The position requires a valid driver's license and a good driving record.

Requirements

• High school diploma or equivalent.
• Safe working knowledge of shop tools and equipment.
• One to two years of related experience and/or training, or an equivalent combination of education and experience.
• Valid driver's license and good driving record.
• Exceptional customer service skills.
• Knowledge of automotive systems.
• Ability to use technical reference materials and manuals.
• Ability to explain technical terms to a non-technical audience.
• Ability to follow processes that ensure quality and safety.
• Ability to read and comprehend instructions and information.
• Ability to listen to customers and determine how to assist them.
• Positive attitude, time-management skills, and ability to prioritize.
• Excellent communication skills and ability to work well in a team environment.
• Ability to work nights, weekends, and holidays as required.

Nice To Haves

• Previous Automotive Technician experience or recent completion of automotive technician trade school.
• Brand knowledge.

Responsibilities

• Perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards.
• Help ensure customers receive a high-quality service experience throughout the vehicle repair process.
• Communicate technical information about customer vehicles clearly to Service Advisors.
• Comply with manufacturer standards for repair quality and timeliness.
• Ensure estimates and work orders are accurate.
• Follow applicable federal, state, and local regulations affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of safety and health personal protective equipment.

Benefits

• Medical, dental, and vision care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and career growth and advancement opportunities tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED