Hotel Valet Cashier - Disney World's Yacht & Beach Club Resorts

Towne Park • Lake Buena Vista, FL

6d

About The Position

The Valet Cashier secures guest vehicle keys and accurately collects and reconciles revenue while providing attentive, friendly hospitality. The role includes greeting and assisting guests, answering questions about the property and nearby attractions, processing parking payments, maintaining records and key inventories, and keeping the work area clean. The position follows established practices and procedures, receives specific directions, and is checked or verified frequently. The hourly base pay range is $15 per hour. The work schedule is AM/PM.

Requirements

• High school diploma or GED.
• Pass a criminal background check and drug screen.
• One to three months of related customer service experience and/or training; or an equivalent combination of education and experience without a high school diploma or GED.
• Understand 24-hour and military time systems and rates applicable to elapsed time.
• Read and write standard English; comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
• Perform arithmetic with three-digit numbers and multiply and divide by tens and hundreds, including calculations using American units of money, weight, volume, and distance.

Nice To Haves

• Cashier or cash-handling experience.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests and use their last names and an appropriate salutation.
• Use proper phone etiquette and assist guests with directions, taxis, reservations, and other inquiries; provide information about facility outlets, meeting rooms, amenities, and local attractions.
• Collect and reconcile revenue, provide receipts upon request, categorize tickets for audits, complete detailed shift reports, and follow cash bank procedures.
• Operate the register, gate, and credit card machine; obtain daily event and parking rate information; identify and collect payment for overnight vehicles not yet charged.
• Maintain claim checks and guest folio archives; produce guest vehicle key inventories for billing; retrieve and arrange guest keys for pickup.
• Keep the cashier booth, parking areas, and trash receptacles clean and neat; complete assigned tasks in a timely manner.
• Collect claim checks or tickets before issuing keys and check keys for vehicle location and damage surveys before securing them.

Benefits

• Eligibility to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
• Eligibility to enroll in the company's 401(k) retirement savings plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED