Hotel Valet Cashier Liaison - SoHo Miami Beach
About The Position
The Cashier accurately collects and reconciles revenue while providing attentive, friendly, and efficient hospitality services to guests. The role follows established procedures and specific operational directions, with work checked or verified frequently. The employee has authority over available resources, and errors in judgment could affect the smooth and efficient operation of the department. The position may involve varying AM/PM shifts. Most work is performed outdoors for extended periods, potentially for the entire shift, with exposure to extreme heat and cold. Travel of up to 5% may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job’s essential functions.
Requirements
- High school diploma or GED.
- One to three months of related experience and/or training, or an equivalent combination of education and experience.
- Basic math knowledge.
- Ability to read and write standard English and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence and present information effectively in one-on-one and small-group situations with guests, clients, and employees.
- Ability to add and subtract three-digit numbers; multiply and divide with tens and hundreds; and perform these operations using American currency.
- Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
- Ability to talk or hear regularly; sit or stand for extended periods; and potentially run, walk, handle or feel objects, tools, or controls, reach, climb stairs, balance, stoop, kneel, crouch, or crawl.
- Required vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
- Ability to exert up to 50 pounds of force occasionally, up to 25 pounds frequently, and more than 10 pounds constantly to move objects.
- Able to work outdoors for extended periods and be exposed to extreme heat and cold.
- Travel of up to 5% may be required.
Responsibilities
- Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests promptly and treat guests and associates with courtesy, respect, and dignity.
- Maintain accuracy and composure under pressure, use the appropriate salutation, welcome guests, and follow proper phone etiquette.
- Assist guests with directions and inquiries, including providing information about facility outlets, meeting rooms, amenities, and nearby attractions.
- Determine guest charges; process cash, credit, or direct-billing payments; categorize tickets for audit purposes; collect and reconcile revenue; and provide payment receipts.
- Complete shift reports accurately and on time; follow cash-bank procedures; operate registers, gates, and credit-card machines; and obtain information about daily events and applicable rates.
- Complete assigned tasks promptly as instructed by the Lead Cashier or Account Manager.
Benefits
- Eligible employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
- Eligible employees may enroll in the company’s 401k retirement savings plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
