Hotel Valet Cashier - Fontainebleau Miami beach

Towne Park • Miami Beach, FL

6d • Onsite

About The Position

The Cashier accurately collects and reconciles revenue while providing attentive, friendly, and efficient hospitality services to guests. The role involves greeting and assisting guests, answering questions about the facility and local attractions, processing payments, operating cashiering equipment, and preparing shift reports. Work is performed primarily outdoors for extended periods, potentially for the entire shift, and may involve exposure to extreme heat or cold. Travel of up to 5% may be required.

Requirements

• High school diploma or GED.
• One to three months of related experience and/or training, or an equivalent combination of education and experience.
• Basic math skills, including adding and subtracting three-digit numbers and multiplying and dividing with tens and hundreds, including when working with American currency.
• Ability to read and write standard English; understand simple instructions, short correspondence, and memos; and write simple correspondence.
• Ability to present information effectively in one-on-one and small-group situations to guests, clients, and other employees.
• Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
• Ability to perform the physical requirements of the role, including extended sitting or standing and, as needed, running, walking, handling or feeling objects, tools, or controls, reaching, climbing stairs, balancing, stooping, kneeling, crouching, or crawling; required vision includes close, distance, color, peripheral, and depth perception and focus adjustment.
• Ability to exert up to 50 pounds of force occasionally, up to 25 pounds frequently, and more than 10 pounds constantly to move objects.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, co-workers, and clients; greet guests promptly and treat guests and associates with courtesy, respect, and dignity.
• Maintain accuracy and composure under pressure, use appropriate greetings, welcome guests, and follow Towne Park phone etiquette.
• Assist guests with directions and inquiries, and provide information about facility outlets, meeting rooms, amenities, and area attractions.
• Determine guest charges; process cash, credit, or direct-billing payments; categorize tickets for audit purposes; reconcile revenue; and provide payment receipts.
• Complete shift reports accurately and on time, follow cash-bank procedures, operate registers, gates, and credit card machines, and obtain information about daily events and rates.
• Complete assigned tasks promptly as instructed by the Lead Cashier or Account Manager.

Benefits

• Employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits, subject to eligibility and plan terms.
• Employees may enroll in the company’s 401k retirement savings plan, subject to eligibility and plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED