Hotel Valet Cashier - Fontainebleau Miami beach

Towne Park•Miami Beach, FL

About The Position

The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to guests in an attentive, friendly, and efficient manner. The role follows established practices and procedures, receives specific directions, and has work checked or verified frequently. Decisions are made within operational instructions and departmental guidelines; errors in judgment could affect the smooth and efficient operation of the department. The employee controls only the resources available to them. The position pays $16 per hour. Work schedules may include AM or PM shifts. Employees may be eligible to enroll in accident, critical illness, hospital indemnity, and telemedicine benefits, as well as the company’s 401(k) retirement savings plan. Eligibility depends on job classification, length of employment, and hours worked; seasonal and temporary roles are not eligible for the stated benefits. Most work is performed outdoors for extended periods, potentially for the entire shift. Employees may be exposed to extreme heat and cold; weather protection may be provided but may not protect against temperature changes. Travel of up to 5% may be required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED.
One to three months of related experience and/or training, or an equivalent combination of education and experience.
Basic math knowledge.
Ability to read and write standard English and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence and present information effectively in one-on-one and small-group situations to guests, clients, and other employees.
Ability to add and subtract three-digit numbers and multiply and divide with 10s and 100s, including performing these operations with American currency.
Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
Ability to talk and hear; frequently sit or stand for extended periods; and potentially run, walk, handle or feel objects, tools, or controls, reach, climb stairs, balance, stoop, kneel, crouch, or crawl.
Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Ability to exert up to 50 pounds of force occasionally, up to 25 pounds frequently, and greater than 10 pounds constantly to move objects.

Responsibilities

Maintain a pleasant, friendly, and professional demeanor with guests, co-workers, and clients; greet guests promptly and treat them and associates with courtesy, respect, and dignity.
Remain accurate and composed under pressure, use appropriate greetings, welcome guests, and follow Towne Park phone etiquette.
Assist guests with directions and inquiries, including providing information about facility outlets, meeting rooms, amenities, and local attractions.
Determine guest charges and process cash, credit, or direct-billing payments; categorize tickets for audit purposes, collect and reconcile revenue, and provide payment receipts.
Complete accurate and timely shift reports; follow procedures for cash banks; operate registers, gates, and credit card machines; and obtain information about daily events and applicable rates.
Complete assigned tasks promptly as instructed by the Lead Cashier or Account Manager.