About The Position

The Cashier collects and reconciles revenue accurately while providing attentive, friendly, and efficient hospitality services to guests. The role welcomes and assists guests, answers questions about the facility and local attractions, processes payments, maintains cash-handling accuracy, operates cashiering equipment, and completes shift reports. Work may involve AM or PM shifts and is performed primarily outdoors, potentially for the entire shift, in extreme heat or cold. Travel of up to 5% may be required.

Requirements

  • High school diploma or GED.
  • One to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Basic math skills, including adding and subtracting three-digit numbers and multiplying and dividing with tens and hundreds, including with American currency.
  • Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
  • Ability to read and write standard English; comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
  • Ability to talk or hear regularly; sit or stand for extended periods; and potentially run, walk, handle or feel objects, tools, or controls, reach, climb stairs, balance, stoop, kneel, crouch, or crawl.
  • Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
  • Ability to exert up to 50 pounds occasionally, up to 25 pounds frequently, and more than 10 pounds constantly to move objects.
  • Ability to work outdoors for extended periods, including potentially an entire shift, and in extreme heat or cold.
  • Travel of up to 5% may be required.

Responsibilities

  • Maintain a pleasant, friendly, and professional demeanor with guests, co-workers, and clients; greet guests promptly and address them by last name when appropriate.
  • Remain accurate and composed under pressure, use appropriate daily salutations, welcome guests, and follow Towne Park phone etiquette.
  • Provide directions and answer inquiries; share information about facility outlets, meeting rooms, amenities, and nearby attractions.
  • Determine guest charges and process cash, credit, or direct-billing payments; categorize tickets for audits, reconcile revenue, and provide receipts.
  • Complete shift reports accurately and on time; follow cash-bank procedures; operate registers, gates, and credit card machines; obtain daily event and rate information.
  • Complete tasks in a timely manner as instructed by the Lead Cashier or Account Manager.

Benefits

  • Eligible employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
  • Eligible employees may enroll in the company's 401(k) retirement savings plan.
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