Hotel Valet Cashier - Omni Resort @ ChampionsGate
About The Position
The Cashier is responsible for accurately collecting and reconciling revenue while providing exceptional hospitality services to guests in an attentive, friendly, and efficient manner. The role involves greeting and assisting guests, answering questions about facility amenities and local attractions, processing payments, categorizing tickets for audit purposes, and preparing shift reports. The cashier follows procedures for cash banks, operates registers, gates, and credit card machines, and completes tasks as instructed by the Lead Cashier or Account Manager. The position pays $15 per hour. The work schedule is listed as AM/PM. Work is primarily outdoors and may continue outdoors for the entire shift, with exposure to extreme heat and cold. Travel of up to 5% may be required.
Requirements
- High school diploma or GED.
- One to three months of related experience and/or training, or an equivalent combination of education and experience.
- Basic math skills, including adding and subtracting three-digit numbers and multiplying and dividing with tens and hundreds, including using American money.
- Ability to read and write standard English; comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
- Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
- Ability to meet the physical demands of the job, including talking or hearing; sitting or standing for extended periods; potentially running, walking, handling or feeling objects, tools, or controls, reaching, climbing stairs, balancing, stooping, kneeling, crouching, or crawling; and lifting up to 50 pounds occasionally, up to 25 pounds frequently, and more than 10 pounds constantly.
- Ability to work outdoors for extended periods, including in extreme heat and cold.
Responsibilities
- Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests promptly and treat guests and associates with courtesy, respect, and dignity.
- Maintain accuracy and composure under pressure, use the appropriate salutation, welcome guests, and follow proper Towne Park phone etiquette.
- Assist guests with directions and inquiries, and provide information about facility outlets, meeting rooms, amenities, and nearby attractions.
- Determine guest charges and process cash, credit, or direct-billing payments; categorize tickets for audits; collect and reconcile revenue; and provide payment receipts.
- Complete accurate and timely shift reports, follow cash-bank procedures, operate registers, gates, and credit card machines, and obtain information about daily events and applicable rates.
- Complete assigned tasks promptly as instructed by the Lead Cashier or Account Manager.
Benefits
- Eligible employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits.
- Eligible employees may enroll in the company’s 401(k) retirement savings plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
